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Answerly
Answerly is an intelligent chatbot that enhances customer interaction by providing quick and accurate responses.
Key Features:
- Personalized AI Assistant: Tailor your AI assistant to align with your brand’s identity and ethos.
- AI Training for Accurate Responses: Train your AI assistant to understand your business intricacies using the Knowledge Hub.
- Built-in Contact Form: Automatically trigger a contact form when the AI assistant encounters user queries it can’t address.
- Conversation History: Monitor live chats and interactions to pinpoint areas for enhancement.
- Import Knowledge Base: Seamlessly transfer pre-existing content and data from your knowledge base into the Knowledge Hub.
- Import Docs/PDF: Upload documents/PDFs and extract relevant information to educate your chatbot effectively.
- Knowledge Hub: An integrated platform for crafting and managing content specific to your business for the chatbot.
- Answers with Pictures and Links: The chatbot can enrich its responses by incorporating pertinent images and web links.
- Widget and Assistant Customization: Fine-tune the appearance and personality of your chatbot to make it uniquely yours.
- Discover Content: Leverage your existing Knowledge Hub to bolster the chatbot’s knowledge.
- Link and QR Code Sharing: Easily distribute access to your chatbot via direct links or scannable QR codes.
- Workspace Collaboration: Foster a collaborative environment for your team to collectively manage and enhance the chatbot.
- CNAME: Personalize the domain of your chatbot links, ensuring a branded experience.
- Webhooks: Initiate custom actions based on specific events, enhancing the bot’s functionality.
- Chatbot SDK: Adapt the widget to align with your specific requirements and applications.
- Instant Embed: Seamlessly integrate one or more Answerly chatbot widgets onto your website.
Versatile Applications:
- 24/7 customer support provision.
- Addressing customer queries promptly and efficiently.
- Elevating customer engagement through personalization.
- Analyzing and enhancing customer interactions.
- Collaboratively managing and enhancing chatbot performance in a team environment.