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Solidroad is a conversational training platform designed to improve call performance, especially for non-native speakers. It is likened to a flight simulator for customer conversations, providing a platform for reps to practice and refine their approach at their own convenience.
Key Features:
- Role Play Mastery: Utilizes AI-driven conversational training to transform support, success, and sales training.
- Improve Call Skills: Enhances team performance with AI role-play tool.
- Gain Confidence: Provides real-time feedback from an AI coach, helping to identify strengths and weaknesses, and improve ahead of real-life customer situations.
- Save Time & Money: Eliminates the need for manual role-playing and expensive call coaches.
- Insights & Reporting: Offers a reporting tool to highlight which reps need attention in specific areas.
Pricing:
Solidroad offers three pricing plans:
- Personal: Suitable for reps looking to improve their own performance. Includes 1 user, personal workspace, custom roleplay builder, basic AI feedback, and email support.
- Team: Designed for start-ups, SMBs, and Mid-market companies. Includes up to 50 users, multiple admins, advanced AI feedback, enhanced team reporting, and live chat support.
- Enterprise: Perfect for Enterprise companies and BPOs. Includes 50+ users, CRM integrations, multilingual training, Single Sign-On (SSO), and dedicated support.
Use Cases:
- Preparing for important calls
- Constantly improving pitch to prospects
- Onboarding new teammates faster in a risk-free environment
Solidroad is trusted by reps and managers alike for its ability to enhance call performance and provide valuable insights through AI-driven conversational training.
